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Shipping & Delivery Policy

We ship orders to supported destinations using professional delivery carriers.

Processing

Orders are processed after payment authorization and any necessary order verification. Processing time may vary for made-to-order, customized or temporarily unavailable products.

Delivery

Estimated delivery times are estimates and are not guaranteed. Delays may occur because of carriers, customs, weather, holidays or circumstances outside our control.

International Orders

International shipments may be subject to customs procedures, import duties, taxes or other charges. Unless stated otherwise at checkout, these charges are the responsibility of the recipient.

Tracking

Where tracking is available, tracking information will be provided after shipment.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs to be corrected.

Lost or Damaged Shipments

If your shipment appears lost or arrives damaged, contact us promptly so that we can investigate with the carrier.